LockIn: AI Sales and BD Assistant For Telegram

Last updated: May 12, 2025

1. Introduction

Welcome to LockIn.bot ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and share information about you when you use our website (lockin.bot), our Telegram bot, and related services (collectively, our "Services").

Please read this privacy policy carefully. If you have any questions about this privacy policy or our data practices, please contact us at privacy@lockin.bot.

2. Information We Collect

We collect several types of information from and about users of our Services:

Account Information: When you register for our Services, we collect your name, email address, Telegram username, and other contact details you provide.
Business Information: Information about your contacts, leads, deals, and sales pipeline that you manage through our Services.
Communication Data: Messages, conversations, and other content you share through our Services, including communications with your contacts via our Telegram bot.
Usage Data: Information about how you use our Services, including features you use, actions you take, and time spent on our Services.
Technical Data: IP address, device information, browser type and version, time zone setting, operating system, and other technology on the devices you use to access our Services.
Payment Information: If you subscribe to our paid services, we collect payment method information, transaction details, and billing information.

3. How We Collect Your Information

We collect information through:

Direct Interactions: Information you provide when you create an account, subscribe to our Services, request support, or communicate with us.
Automated Technologies: As you interact with our Services, we automatically collect Technical Data using cookies, server logs, and similar technologies.
Third Parties: We may receive information about you from third-party services such as Telegram, analytics providers, and payment processors.

4. How We Use Your Information

We use your information for the following purposes:

To provide, maintain, and improve our Services
To process and complete transactions
To manage your account and provide you with customer support
To send you technical notices, updates, security alerts, and administrative messages
To communicate with you about products, services, offers, and events, and provide news and information we think will be of interest to you
To monitor and analyze trends, usage, and activities in connection with our Services
To detect, investigate, and prevent fraudulent transactions and other illegal activities
To personalize your experience and deliver content and product features relevant to your interests
To comply with legal obligations

5. Legal Basis for Processing (For EEA Users)

If you are in the European Economic Area (EEA), we process your personal data when:

We need to perform a contract with you
You have given us consent to do so
We have a legitimate interest in processing your information
We need to comply with legal obligations

6. How We Share Your Information

We may share your personal information with:

Service Providers: Third-party vendors who provide services on our behalf, such as hosting, data analysis, payment processing, customer service, and marketing assistance.
Business Partners: Companies we partner with to offer integrated or co-branded services.
Legal Requirements: When required by law or to protect our rights or the rights of others, such as to comply with a subpoena or similar legal process.
Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
With Your Consent: We may share information with third parties when you consent to such sharing.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and applicable legal requirements.

In some circumstances, we may anonymize your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.

8. Data Security

We have implemented appropriate security measures to protect your personal information from accidental loss, unauthorized access, use, alteration, and disclosure. We limit access to your personal information to employees, agents, contractors, and other third parties who have a business need to know.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

9. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information:

Access: You can request copies of your personal information.
Rectification: You can ask us to correct inaccurate or incomplete information.
Erasure: You can ask us to delete your personal information in certain circumstances.
Restriction: You can ask us to restrict the processing of your information in certain circumstances.
Data Portability: You can ask us to transfer your information to another organization or to you.
Objection: You can object to our processing of your personal information.

If you wish to exercise any of these rights, please contact us at privacy@lockin.bot. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data.

10. California Privacy Rights

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). These include the right to request disclosure of personal information we collect, use, disclose, or sell, and the right to request deletion of personal information. To exercise these rights, please contact us at privacy@lockin.bot.

We do not sell personal information to third parties. We may share personal information with service providers who process information on our behalf.

11. Children's Privacy

Our Services are not intended for children under 16 years of age, and we do not knowingly collect personal information from children under 16. If we learn we have collected personal information from a child under 16, we will delete that information promptly. If you believe we might have any information from or about a child under 16, please contact us at privacy@lockin.bot.

12. International Data Transfers

We are based in the United States and process information on servers located in the United States and potentially other countries. If you are located outside the United States, your information may be transferred to, stored, and processed in a country different from your country of residence, including the United States. These countries may have data protection laws that are different from the laws of your country.

If we transfer your information outside of the EEA, we will take steps to ensure that appropriate safeguards are in place to protect your personal information.

13. Changes to This Privacy Policy

We may update this privacy policy from time to time. If we make material changes, we will notify you by email or through our Services prior to the changes becoming effective. We encourage you to review this privacy policy periodically to stay informed about our data practices.

14. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: privacy@lockin.bot
Website: lockin.bot